You also have a number of other information rights which include: The TfL Privacy and Data Protection team considers and coordinates responses to requests and complaints from people whose personal data is processed by TfL and its subsidiary companies. If you appeal against a penalty fare notice issued on a National rail service and you state that you used your Zip card for that journey, the independent appeals body may verify the information you provide against journey data held in our ticketing systems. City Hall also says it has “successfully defeated” the government over scrapping TfL’s 60+ Oyster free travel card. 4th Floor We will never store the scanned pictures. The government has U-turned on scrapping free travel for under-18s in London. To create a web account, you need an email address, your name, address, date of birth and phone number. Top up online, see your journey and payment history and apply for refunds. TfL will use aggregated or depersonalised Oyster journey information to carry out research and analysis, for example, to look at travel demand, provide customers with information on how busy stations are at particular times and to make improvements to our transport services. More details for Oyster follow, but first an overview of the history for contactless. If you contact our Customer Services in connection with your Zip card, we will create a record of this. We may also suspend or withdraw Zip cards based on eligibility concerns, purchases, or subsequent top ups and disable web accounts based on online activities. For access to other personal information please see the section on Subject Access requests in Access your data. Transport for london x adidas oyster oyster faqs which card to tfl to shake up oyster card deposit contactless and oyster transport for london travelcard or oyster identify11 15 Zip Oyster Photocards Transport For LondonVisitor Oyster Card Transport For LondonContactless And Oyster Transport For LondonOyster Transport For London CardsBest Ways For Visitors To Pay Transport […] Download Ebook 16 Zip Fares Tfl 11-15 Zip prices: All Tube, DLR, London Overground and TfL ... Children aged 16-17. All academic research is carried out in accordance with privacy and data protection legislation and protected by robust confidentiality agreements. Your continued use of the site will mean that you accept those revisions. Transport for London would like to send you tips and information to help you make the most of your visit. To create a web account, you need an email address, your name, address, date of birth and phone number. The post office validates Zip card applications on our behalf when you're unable to do this online. Europe - 11-15 Oyster card - I'm taking my 13 year old grandsons to London in April and trying to decide whether an oyster card or a travel pass would be better. We used them on our last trip. The police officers can only check these details for as long as you are eligible for the Zip Oyster photocard scheme. Top up online, see your journey and payment history and apply for refunds, Use a contactless card or device to travel on our transport, Use an Oyster card to pay as you go to travel on our transport, Top up anytime, anywhere and manage your cards on the go, Check the cost of a single journey between two stations, Check the cost of your journey before you travel, How to get a refund, or replace your Oyster card or season ticket, There are different ways to pay for your travel, You may be eligible for free travel or discounts off your fares, Get an account to manage your travel quickly and easily. 6. We will not use your passport information for any other purpose. If you don't use your Oyster card very often, the data stored on the card may be older than eight weeks. How long does a Zip card last? What contactless is and how to use it. Transport for London. If you live in London, you get free travel on buses and trams 3. 11-15 Zip Oyster photocards expire on 30 September in the year after your child's 16th birthday. Find out more about Oyster cards here. TfL also uses external service providers to operate 'back office' technical services and … We will also contact you or parent/guardian near the expiry date of the Zip card to tell you about your future ticketing options. We need your date of birth so we can confirm, as the web account … In some situations, we may also be required by law to disclose your personal data to the police or other enforcement, regulatory or Government body, upon a valid request to do so. The photocard Zip Scheme (11-15 and 16+) allows children of the relevant age to travel for free on London's buses and trams and travel at child rate on Tube, DLR, London Overground, TfL Rail the Emirates Air Line and most National Rail services in London. Expiry. Online; In-store; Sign In; Apply Now; Apply Now; Apply Now; Apply Now You or your named parent or guardian can see your journey history online by signing into your TfL account or you can request a copy by calling Customer Services. Email address: Password: Submit. The personal information we hold about you or your parent/guardian includes: If you apply online for a 5-10, 11-15 or 16+ Zip card, you will need to verify your date of birth by entering your passport number. If you phone TfL, your call may also be recorded for training and quality purposes. On some occasions, TfL may 'auto complete' a journey for you if you do not tap your Zip card on a yellow reader at both ends of your journey. —— Added after feedback: thanks Marc. 7 day journey & payment history Oyster cards. Details of debit or credit cards used to pay the admin fee when you apply for your Zip card, or to add pay as you go credit or buy season tickets are retained for a maximum of 18 months. We use a limited number of cookies on this TfL Oyster photocard website to make it easy to use. For example, we will use your personal information to ensure that you are eligible (and continue to be eligible) for the particular Zip card scheme you have applied for, to issue your Zip card and respond to queries if you or your parent/guardian contacts us. Photograph 5. This page explains how Transport for London (TfL) uses your personal information when you apply for, or use, a 5-10, 11-15 or 16+ Zip Oyster photocard (Zip card). Really helpful app but should show more cards. All children aged between 5-10 travel for free on our transport services If your child is 16 now but was 15 on 31 August, they can still apply for and use an 11-15 Zip Oyster photocard . This will include offers and promotions. The last card (mine) is not shown in the app and the zip cards are shown as 1st generation cards with no value on them. Alternatively you can enter the card details manually. A parent or guardian can then apply for a 16+ Zip Oyster photocard. All orders of Travelcards and Visitor Oyster cards are dispatched within 24 hours of being placed, Monday to Friday. You can’t currently add Oyster photocards to this app. All children aged between 5-10 travel for free on our transport services TfL will retain personal information in line with its data retention policies. 6. 5-10 Zip Oyster photocard. You'll need to create a web account before you can apply for an Oyster photocard. In some circumstances, disclosures of personal data to the police (and other law enforcement agencies) are permitted by data protection legislation, if they relate to the prevention or detection of crime and/or the apprehension or prosecution of offenders. In the case of Oyster, there are a number of these 'legal grounds' we rely on, which are: The personal information we hold is provided by you or your parent/guardian when you apply for your Zip card. Useful links. The card allows the user 50 per cent off adult 'pay as you go' fares on buses and tubes. Learn more about the rollout of our cookie preference tool and how you can control cookies now. Use your photocard web account to manage your card or report a lost card. If you believe you have been incorrectly charged, or not received a refund you were due, you or your nominated parent/guardian can ask Customer Services to review those transactions. 5-10 Zip Oyster photocard. Sign in; Register; Help; Transport For London Basket Basket. 1. Applications for the 16+ Zip Oyster photocard should be made by mid September to ensure cardholders receive their new card before their existing card expires. Top up or buy season ticket. This is strictly for the purpose of assessing your appeal, and any information sharing is managed in accordance with relevant privacy and data protection legislation. The TfL Oyster and contactless app will request access to your camera. If your parent/guardian would like to close their Oyster Photocard web account, they should contact Customer Services or contact our Privacy and Data Protection team. Part of our statutory responsibilities includes a duty to do all we reasonably can to reduce crime and disorder on and around the transport system - and we work together with our local authority, policing, and other law enforcement partners as part of this. We used them on our last trip. We may use aggregated or depersonalised Oyster journey data to undertake intelligence, analysis and research activities to identify and inform responses to a number of issues including: TfL uses an external service provider to process your application, issue your photo card and operate the photo card scheme on a day to day basis, including Customer Services support. —— Our fulfillment warehouse is closed at the weekends. A parent or guardian can then apply for a 16+ Zip Oyster photocard. Once the web account has been created, you'll be able to apply for an Oyster photocard. This is so that you can scan your payment card. In June 2019, we introduced a new requirement that all applicants must supply a scanned image of their passport details page (the page with your photograph and passport number) as part of the online application process for a Zip Oyster photocard. Occasionally they will let you through the barriers. We did this in order to prevent and detect fraudulent applications, and to ensure that our concessionary travel schemes are only used by those people actually eligible to do so. Related content . We also collect some information about how visitors use this website, but we do not use this to identify you as an individual. Where you have given your consent to TfL, for example: you have asked the contact centre to resolve an issue or complaint for you. You'll need to create a web account before you can apply for an Oyster photocard. Password and user name for your TfL web account 8. If we withdraw or suspend your travel concession, or are considering doing so, due to a failure to comply with the Behaviour Code, we will write to your parent or guardian. Find out what's the best ticket for you and how to use contactless and Oyster cards, view fares, check if you can get a refund or replacement and see if you're eligible for free and discounted travel. Travelcards and Visitor Oyster cards are posted by express delivery or regular mail from our warehouse in Hampshire, England. | Read 21-40 Reviews out of 580 Oyster cards have been used across London as a way to pay for travel since June 2003. Adults who live in a London borough who were 18 on 31 August and in full-time education, can apply for a 16+ Zip Oyster We may also use the outcome of our analysis to contact you or your nominated parent/guardian directly, with advice to touch in and out at the correct stages of a journey. 50% off adult fares on bus, Tube, DLR, London Overground, TfL Rail and most National Rail services 2. The name of your educational establishment or training provider 5. Toggle Navigation Skip page navigation Contactless and Oyster Contactless. This page was last updated in February 2020. Get Free 16 Zip Fares Tfl 16 Zip Fares Tfl Children aged 16 and 17 can get a 16+ Zip Oyster photocard. As long as your Oyster or zip card is registered to a TfL account you can view details of journeys and topups for the last eight weeks. Contact us about contactless, TfL Customer Services TfL does not pass any personal information directly to volunteering providers for the Earn Your Travel Back scheme. I have been unable to create an Oyster Card account (for one card) on my USA New Jersey desktop or Ipad. We analyse application data, journey patterns and transaction history to inform measures to protect TfL against fare evasion and fraudulent transactions. On 7 January 2008, Transport for London unveiled the Zip card, an Oyster photocard to be used by young people aged 18 years or under who qualify for free bus and tram travel within the capital, with effect from 1 June 2008. Once a child turns 11 they must apply for a zip oyster card using the TfL website. Name, address, email address, telephone number 2. We have partnerships with a number of academic institutions in the UK and overseas (eg the USA), who work with us to analyse journey patterns and undertake travel modelling to help us understand the way our customers travel so we can improve and plan our services for the future. Sign in to your account on the TfL Visitor Shop. London SE10 0ES, Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, London Fire and Emergency Planning Authority. Personal information we hold. Your journey history 6. Stores; I’m a business. Some journey information is also stored on the Oyster card itself; this comprises the last eight journeys and related charges, up to three season tickets, (generally the most recent three tickets, including future dated), and the last two incomplete journeys, if any. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. We use this data in different ways, including identifying 'hotspots' so we can deploy Revenue Inspectors in certain London Underground stations or on particular bus routes. , which was introduced in 2012 by Boris Johnson when he was Mayor. 18+ Student Oyster Photocard. Further information . The card allows the user 50 per cent off adult 'pay as you go' fares on buses and tubes. This means that we will not hold information for longer than is necessary for the purposes we obtained it for. This includes payment card data which is handled in accordance with the Payment Card Industry Data Security Standard ('PCI DSS'). Our family has 3 contactless cards, 2 zip cards, and 5 Oyster cards. Your marketing and contact preferences 9. The personal information we hold about you or your parent/guardian includes: 1. Buy a Travelcard or add pay as you go credit to your Oyster card. Alternatively, you can download a verification letter from your TfL account and take it to a London post office with proof of your age (this can be a passport, European ID card, birth certificate or biometric residency permit). 11-15 Zip Oyster photocards expire on 30 September in the year after your child's 16th birthday. Set up Auto top-up. We use cookies on this site to enhance your user experience. Skip to site ... Use your current Oyster card to create an account. You can’t currently buy discounted tickets through the app. Transport for London. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. This page explains how Transport for London (TfL) uses your personal information when you apply for, or use, a 5-10, 11-15 or 16+ Zip Oyster photocard (Zip card). Your experience can help others make better choices. When you don't need a 5-10 Zip Oyster photocard Your child doesn't need a photocard to: Travel free on buses and trams Buy child-rate paper tickets (unless they look older than 10) Travel accompanied by an adult on Tube, DLR, London Overground, TfL Rail and some National Rail services

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