• Top up pay as you go credit • Buy adult rate 7 Day, Monthly and Annual Travelcards, and Bus & Tram Passes • View your Oyster card and contactless journey history • Check contactless payments • Check your pay as you go balan… We're working to get our website back to normal but in the meantime here's some useful links: Help & contacts. Top up online, see your journey and payment history and apply for refunds Official online shop for Oyster card. Contactless and Oyster account Sign in. It's quick and easy to manage your travel with a contactless and Oyster account. Forgot your password? Plus, if you have a TfL online account, you can apply for a refund there. Top up anytime, anywhere and manage your cards on the go. Create an account. Customers wishing to claim these refunds must create an online TfL account, and then either manually claim online each time they are delayed, or use the free Train Reeclaim tool which automatically detects delayed TfL journeys and claims a refund on behalf of the commuter for each one. Oyster and contactless cards. After this is done, Reclaim will check for delays from the past 28 days and also on every journey that you make from then onwards. If you're using your phone, make sure you have enough battery to tap out to avoid a maximum fare. If you have a contactless and Oyster account for a non-Zip Oyster photocard, you need to use a different email address to create a photocard web account. The Congestion Charge is a £15 daily charge if you drive within the Congestion Charge zone 07:00-22:00, every day, except Christmas Day (25 December). The ticket machine will dispense a refund in cash. TfL Rail; Quick links. Didn't touch in or out; Lost Oyster card ; Season ticket on Oyster no longer needed; Touched in and out at the same station; Visitor Oyster credit no longer needed; Account Sign in to your Contactless or Oyster account; Reset your password; Find your username; Oyster. 2.13 You are not allowed to break your journey when using your contactless payment card to pay as you go except where you are required to exit a station and enter a different station when changing between trains. Use your TfL account to check if you're owed refunds. Select the ‘Connect Now’ option on the train Reclaim website. First sign into your account (or create one for free) on the TfL website to check your journey history. You pay an administration fee of £15 using a credit or debit card. In certain circumstances, TfL and relevant TOCs may also share your personal data with the police and other law enforcement agencies for the prevention and detection of crime. Apply for refunds; Pay unpaid fares; Manage multiple season tickets and cards ; Use our free TfL Oyster and contactless app; Create an account. Sign in to your contactless and Oyster account; How we use your data. You should be notified of possible incomplete journeys when you sign in. At stations. We'll post your 11-15 Zip Oyster photocard to you within one week of applying. last four digits of your Contactless Mobile account number, and it may be needed for the refund. Contactless and Oyster account; Refunds and replacements; Pay to drive in London; Travel tools; You are here: Home; Help & contacts; We're doing maintenance for contactless ; We're doing maintenance for contactless. By signing up for an Oyster or contactless payment card on the TfL website you gain a number of benefits that easily enable you to check your balance, the journeys you’ve made and use auto-top up. London road user charging Sign in Create account. Add favourites for quick access to live status, journeys and places In this situation it may be easier to contact TfL on 0343 222 1234 as they can organise refunds to both cards at once. Our free TfL Oyster and contactless app lets you manage your Oyster card on the go. When you create a contactless and Oyster account and add your contactless or Oyster card, TfL, its subsidiaries and service providers use your personal data for: If you use your contactless or Oyster card on National Rail services, you're also authorising TfL to share your personal data with relevant Train Operating Companies (TOCs). Contactless and Oyster account; Refunds and replacements; Pay to drive in London; Travel tools; Coronavirus National lockdown: Stay at Home You are here: Home; Driving; Congestion Charge; Congestion Charge. Download TfL Oyster and contactless and enjoy it on your iPhone, iPad and iPod touch. Contactless and Oyster account; Refunds and replacements; Pay to drive in London; Travel tools; You are here: Home; Fares; How to pay and where to buy tickets and Oyster ; Pay as you go; Contactless and mobile pay as you go; Contactless and mobile pay as you go. Congestion Charge; Santander Cycles; Low Emission Zone; Refunds & replacements; Oyster; Car clubs; Home; Contactless and Oyster. Contactless and Oyster account; Refunds and replacements; Pay to drive in London; Travel tools; Coronavirus National lockdown: Stay at Home You are here: Home; Driving; Congestion Charge; Congestion Charge payments; Amendments and refunds; Amendments and refunds . Sorry for the disruption. Contactless and Oyster account; Refunds and replacements; Pay to drive in London; Travel tools; You are here: Home; Publications & reports ; Service delay refund claims; Service delay refund claims. It also protects you against fraud if your card is lost or stolen. If you have £10 or less pay-as-you-go credit, you can get a refund at tube station ticket machines. If you don't have an account, you can sign in as a guest. Email address: Password: Submit. Create a TfL account Click on ‘Connect Now’ and log in to your TfL account or create a new online TfL account if you don’t already have one. This form is for general enquiries about travel using contactless. It may be easier for you to contact TfL as they'll be able to organise refunds to both cards. Top up online, see your journey and payment history and apply for refunds. By clicking any link on this page you are giving your consent for us to set cookies. The report shows the total number of claims we have received by month since January 2013, as well as the total value of refunds and the average refund value per customer. Top up online and get easy access to your journey and payment history . If you were delayed or want a refund on your contactless card, you can sign in to your account. Oyster pay as you go. Download TfL Oyster and contactless and enjoy it on your iPhone, iPad, and iPod touch. You should go to your TfL online account or call TfL Customer Services. Follow the instructions to get a refund to your bank account. When the merchant is ready to process the refund, you will need to wake up the device and hold it over the contactless payment terminal. The easiest way to pay is … Refunds. Top up online, see your journey and payment history and apply for refunds. If this happens, you may be able to apply for a refund. You'll need to contact the operator of your other contactless card to organise a separate refund. Sign in to your account on the TfL Visitor Shop. ‎Manage your adult Oyster and contactless cards on the move with the app. ‎Manage your adult Oyster and contactless cards on the move with the app. Roll-out history. Link your Oyster, contactless card or the card you use for contactless mobile payment, eg, via Apple Pay, to your TfL account if you haven't already. Create a contactless and Oyster account; Already have an account? TfL Rail; Walking; Quick links. TfL Oyster and contactless app. Travel refunds; Unpaid fares; tfl.gov.uk/cp; Create an account. Plan a journey and favourite it for quick access in the future, Choose postcodes, stations and places for quick journey planning, Sign in to your contactless and Oyster account, London Fire and Emergency Planning Authority, Top up your pay as you go credit and get notifications when it gets low, View your contactless and Oyster journey history, Check your estimated cost for today's travel, Get notifications for when your ticket expires. You can hide any contactless cards on your online account that you don't use and this will reflect in the app. In certain circumstances, TfL and relevant TOCs may also share your personal data with the police and other law enforcement agencies for the prevention and detection of crime. After this enter your email id and then login using your TfL username and password. Create a contactless and Oyster ... Report your card if it's lost or stolen so no one else can use it; Pay unpaid fares; Download the app. It's quick and easy to manage your travel with a contactless and Oyster account. Currently photocards are not displayed on the app, but this is something we're working on changing for a future release that will add photocard functionality to the app. Sign in to your contactless and Oyster account; How we use your data. Find out more about contactless. Add your travel cards Add all of your Oyster and/or Contactless cards that you use for travel to your TfL account to get automatic refunds. You'll have to contact the operator of your other contactless card to organise a refund on it. Top up online, see your journey and payment history and apply for refunds . We use cookies on this site to enhance your user experience. Keep contactless cards, Oyster cards and mobile devices separate to avoid paying twice due to 'card clash'. Do not give us your contactless payment card details here. Sign in Enter your login credentials. Create an account. Apply for refunds; Pay unpaid fares; Manage multiple season tickets and cards ; Use our free TfL Oyster and contactless app; Create an account. Contactless and Oyster account Sign in. Use an Oyster card to pay as you go to travel on our transport. When you create a contactless and Oyster account and add your contactless or Oyster card, TfL, its subsidiaries and service providers use your personal data for: If you use your contactless or Oyster card on National Rail services, you're also authorising TfL to share your personal data with relevant Train Operating Companies (TOCs). Just touch your Oyster on the yellow card reader, select 'Oyster refund' and follow the instructions. Contactless pay as you go. Order your Oyster card travelcard, check Oyster card prices or top up Oyster Pre Pay. Register your Oyster card. 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